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Authentication Failures for some Duo protected applications

  • Writer: Alan Jacob
    Alan Jacob
  • Aug 4, 2021
  • 1 min read

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Duo is currently investigating an issue causing authentication failures, affecting VPN clients and other Duo-protected applications using embedded browsers across multiple operating systems. The current workaround for customers seeing this behavior on Windows is to ensure compatibility mode is turned off; here is some guidance on how this can be done - https://help.duo.com/s/article/2174?language=en_US. We are actively working to remediate the issue - please be sure to check back here or subscribe to updates for any changes.

Posted 52 minutes ago. Aug 04, 2021 - 13:22 EDT



This incident affects: DUO63 (Core Authentication Service), DUO23 (Core Authentication Service), DUO24 (Core Authentication Service), DUO38 (Core Authentication Service), DUO13 (Core Authentication Service), DUO64 (Core Authentication Service), DUO14 (Core Authentication Service), DUO57 (Core Authentication Service), DUO56 (Core Authentication Service), DUO62 (Core Authentication Service), DUO44 (Core Authentication Service), DUO66 (Core Authentication Service), DUO37 (Core Authentication Service), DUO3 (Core Authentication Service), DUO42 (Core Authentication Service), DUO33 (Core Authentication Service), DUO52 (Core Authentication Service), DUO39 (Core Authentication Service), DUO45 (Core Authentication Service), DUO20 (Core Authentication Service), DUO51 (Core Authentication Service), DUO19 (Core Authentication Service), DUO10 (Core Authentication Service), DUO5 (Core Authentication Service), DUO43 (Core Authentication Service), DUO7 (Core Authentication Service), DUO28 (Core Authentication Service), DUO4 (Core Authentication Service), DUO21 (Core Authentication Service), DUO47 (Core Authentication Service), DUO31 (Core Authentication Service), DUO46 (Core Authentication Service), DUO48 (Core Authentication Service), DUO26 (Core Authentication Service), DUO55 (Core Authentication Service), DUO50 (Core Authentication Service), DUO58 (Core Authentication Service), and DUO6 (Core Authentication Service).

 
 
 

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